TO CREATE IS TO LIVE.
I love problem solving especially from a perspective of innovation. I take pride in being the users guardian from within the business, whilst at the same time always ensuring that the needs of the business are fulfilled in a way that creates a win win situation for all.
Leading from a user centric design approach, requires a desire to understand and cultivate an environment where discussion and discovery are a rewarding currency for the team and wider audience to deal within, and because of this, research driven solutions are the foundation for much of my work.
With extensive experience as a thought leader across all the major industry sectors from finance, pharmaceuticals and telecommunications to IOT and media, I have continually been entrusted to deliver the best in products, services and strategic plans for some of the worlds biggest brands.
METHOD BEHIND THE MADNESS
Discovery
Dual Track Methodology: Lean UX & Lean Startup
Ethnographic Research: User Interviews, Surveys & Observational Studies
JTBD, User Stories & Feature Prioritization
Concepting & Testing
Branding & Design
Lo-Fidelity Sketching to Hi-Fidelity Design
User Journeying & Flows
Affinity Diagramming
Information Architecture, Wireframes & UI Design
Metrics & Signals, Observations & Iterations
Ideation
Workshop Facilitation, Design Thinking and Design Sprints
Rapid Idea Generation & Enrichment
Prototypes & Concepting
Concept Testing & Market Validation
Design Systems
Customer Discovery & Service Design
System Thinking: Blueprints & Diagrams
Empathy Tracking & Customer Journeying
Multi-Channel & Multi-Touchpoint Design
SKILLS
Layout
Prototyping
Adobe
Useful Tools