TO CREATE IS TO LIVE.
I’m passionate about solving problems through innovation and championing the user’s perspective within a business. I strive to balance user needs with organisational goals to create outcomes that work for all. My user‑centred approach is rooted in open discovery and research‑driven insight, which guide the solutions I design.
With extensive experience as a thought leader across all the major industry sectors from finance, pharmaceuticals and telecommunications to IOT and media, I have continually been entrusted to deliver the best in products, services and strategic plans for some of the worlds biggest brands.
METHOD BEHIND THE MADNESS
Discovery
Dual Track Methodology: Lean UX & Lean Startup
Ethnographic Research: User Interviews, Surveys & Observational Studies
JTBD, User Stories & Feature Prioritization
Concepting & Testing
Branding & Design
Lo-Fidelity Sketching to Hi-Fidelity Design
User Journeying & Flows
Affinity Diagramming
Information Architecture, Wireframes & UI Design
Metrics & Signals, Observations & Iterations
Ideation
Workshop Facilitation, Design Thinking and Design Sprints
Rapid Idea Generation & Enrichment
Prototypes & Concepting
Concept Testing & Market Validation
Design Systems
Customer Discovery & Service Design
System Thinking: Blueprints & Diagrams
Empathy Tracking & Customer Journeying
Multi-Channel & Multi-Touchpoint Design
SKILLS
Layout
Prototyping
Adobe
Useful Tools